How We Can Help
Advice, Information, and Support

We offer a wide range of advice, information, and support.
So contact us and let us know how we can help.

Monday to Friday, from 10 a.m. to 5 p.m.
Call – 01268 683431 or 01268 514792
Email –

  • We are a distribution point  for the e-ccard.

    The eC-Card App allows young people aged 16-24, quick, discreet, free access to condoms.

    The App is available for Android and Apple iOS and can be downloaded from the App stores from today (Monday 30 July).

    Following a simple, secure registration process users are presented with three short videos providing important information on consent and the law, reducing the risk of getting a Sexually Transmitted Infection (STI) and how to use a condom correctly.

    This is followed by a short quiz that tests understanding of the key information covered. Once the quiz is completed successfully you will be able to collect their supply of free condoms when you visit the Yellow Door Youth Hub with a quick scan of a QR Code.

  • Mentoring in CYP advice and information is one to one ongoing support tailored to each individual with the aim of supporting you to reach your goals. Sessions can range from writing CVs to helping you gain employment or improve your social skills and confidence.

    Contact us to make an appointment.

  • We are now part of Canvey Food Bank.  You can receive food parcels if your benefits are delayed, stopped or reduced or for some other reason you are struggling to make ends meet. We do not have a referral process and  you do not have to be within our age range just come in and let us know what you need between 10 a.m and 5 p.m. Monday to Friday. Closed between 1 p.m. and 2 p.m.

  • You are very welcome to visit CYP advice and information drop-In to use our phone and access the internet in order to help you look for work, sort out bills, talk to the DWP etc.

  • If you need help talking to someone in authority we will be happy to speak to them for you, just come and see us at the CYP advice and information drop-in.

  • Staff in our advice and information drop-in can help you write your CV, sharpen an existing CV, help you with interviewing technique, build your confidence.

    Contact us to make an appointment.

  • We can help you with the information and support for the life skills needed to live independently. These may include;

    • claiming benefits
    • budgeting
    • managing on a budget
    • accessing community resources and services
    • furnishing your accommodation
    • accessing training, education and employment opportunities
    • accessing key services such as decorators, plumbers, electricians
    • How to pay bills and rent
    • Relationships
    • Opening a bank account

    Contact us to make an appointment.

  • Budgeting involves keeping track of how much money you receive and how much you are spending. It can help you prioritise important things and cut back on others. It also helps you plan for the future. A good budget plan can stop you getting into debt. Our workers can help you to draw up a budget and support you in developing other money management skills, maximising your income and helping you reduce expenditure.

    Contact us to make an appointment.

  • Our workers can offer advice and support on a range of issues and problems.

    Give us a call or contact us to make an appointment.  01268 683431 or 01268 514792

Support finding work, training and education

Our advice and information workers can give you one-on-one support to help you connect with learning, training and work opportunities. You can access the internet for job searches, receive mentoring to set goals and discuss your ambitions, develop a CV, or hone your interview skills. Our workers can also offer support and advice to help find the right career for you.

Help with housing and homelessness

We do not provide accommodation but our workers can support you through the whole process of obtaining accommodation or sustaining your existing housing.
Our workers can help explain your situation to housing services and providers, when possible helping you remain in your property, supporting you to negotiate and pay rent arrears, deal with disrepair issues and supporting you with the eviction process.
They can also help you explore different housing options, explain your housing rights, look for accommodation in the private rented sector, negotiate with landlords, help you claim benefits and make referrals to specialist housing schemes.
Finally, when you find accommodation our workers can advise on your rights and responsibilities and help you with the life skills needed to sustained your tenancy.

Drug and alcohol advice, information and support

We can provide you with friendly and expert advice on drugs and alcohol. We can help you to understand the effects of using drugs and/or alcohol and support you to reduce your use if that is what you want. If a member of your family, parent or carer is abusing drugs or alcohol we can offer you help to understand and cope with their addiction. Our services are completely confidential and we will never share what you tell us without asking your permission first. That means you can tell us things without worrying about getting into trouble with your family, your school or other people. As well as one-to-one work, we offer a range of early intervention programmes in schools, youth clubs and helping young people to make informed and safer choices.
For advice and support with drugs and alcohol; contact us and ask for Lindsey.


Canvey Youth Project provides counselling in a confidential, non-judgemental setting. We offer weekly sessions where you can talk to your counsellor about what is on your mind and explore the difficulties you are experiencing. Each session lasts for 50 minutes. Counselling offers you the opportunity to discover more about yourself, explore different ways of looking at your life and enables you to find ways of coping.
To make an appointment call 01268 68331 or 01268 514792 or email or

Yellow Door Youth Hub

Benefits can be complicated and hard to understand, our advice and information workers can help you find out which benefits and how much you are entitled to. They can help you apply for them including helping you complete forms both on paper and online. They can speak to the benefits agencies on your behalf and help you with appeals and medical assessments.

Someone to talk to, someone who will listen

It doesn’t matter what is bothering you, Relationship issues, domestic abuse, family problems, debt, poverty…….. our  workers are here to listen and support you. Contact the Yellow Door and let us know how we can help.

Emotional & Behavioural Support

Our Emotional and Behavioural Support Service can offer you non-judgemental one to one weekly sessions where you can talk through any problems and help build your confidence and social skills.
To book an appointment call 01268 683431 or email

Youth Groups and Activities:
  • If you’re 11-18 and want to make a difference, get involved in our Young Volunteers group. Plan your own community projects and make like-minded friends. Every Wednesday, 5.30 to 7.30pm at Yellow Door Youth Hub.

    Any questions –

  • Youth Café for young people 11 to 18 open Fridays between 6 p.m. to 9 p.m. The Youth Café is somewhere you can relax and socialise. In addition to selling drinks and snacks, there are also various activities on offer including pool table, games, and PlayStation.

    For more information, call 01268 683431 or 01268 514792 or email

  • Stress Busters is a 10 week course to help you find out what makes you stressed and how to deal with it.
    At the end of the 10 weeks you will have your own pack of stress busters ideas that could work for you.

    To book a place call 01268 683431 or email

    Dodgeball Coaching Monday 4 p.m. to 5 p.m.

    Table Tennis – Monday 5 p.m. to 6 p.m.

    Basket Ball Coaching – Wednesday 4 p.m. to 5 p.m. for young people 11 to 12 and 5 p.m. to 6 p.m. for young people 13 to 15

    At Yellow Door Youth Hub, Poplar Road, Canvey, SS8 7BN

    For more information or to book a place, text: 07925 669100 or email

  • QT Youth Club  for young people 11 to 18 Thursday between 5.30 p.m. to 7.30 p.m.  at Yellow Door Youth Hub, Poplar Road, Canvey, SS8 7BN. All kinds of arts and craft, games, pool, playstation, for more information call  01268 683431 or email

  • Stress Busters is a 10 week course to help you find out what makes you stressed and how to deal with it.
    At the end of the 10 weeks you will have your own pack of stress busters ideas that could work for you.

    To book a place call 01268 683431 or email

  • Next Level is Canvey Youth Project performing arts group. We meet on Mondays between 6.30 p.m. and 8 p.m. at Yellow Door Youth Hub, Poplar Road, Canvey, SS8 7BN. during term time. Learn to sing, dance and act whilst you have fun and develop your confidence. The group is for young people between 11 and 18 and is Free.

    For more information, call 01268 683431 or 01268 514792 or email

  • Our Youth Workers are at  Waterside Skate Park, Somme’s Avenue, Canvey, every Tuesday between 4 p.m. and 6.00 p.m. If you are between 11 and 18, come and meet us for a drink and chat and take part in activities.

    For more information, call 01268 683431 or 01268 514792 or email

Supports Schools, Colleges and Youth Organisations:
Counselling in Schools

Yellow Door offers Counselling in Schools for a range of problems including family issues, bereavement, health, emotional issues, behavioural problems, and relationship issues. They are 50-minute sessions once a week. Our Counselling is delivered by a qualified BACP accredited Counsellors.
If you would like our service in your school please call us on 01268 683431 or email

Education workshop

For the past 10 years, Canvey Youth Project has been delivering effective education on alcohol and drugs in Schools, Colleges and Youth Groups. CYP workshops develop pupils’ knowledge, skills, attitudes and understanding about all drugs and alcohol. As part of your PSHE program, these workshops can help deliver quality drugs and alcohol education to children and young people with the aim of reducing the risks and harm associated them.
Canvey Youth Project can also offer one to one advice, support and counselling and targeted advice and support to smaller groups of children and young people who may already be misusing alcohol and drugs helping to minimize harm and reduce consumption.
Training can also be offered to increase Teachers and Youth Leaders knowledge.
For more information or book a workshop call 01268 683431 or 01268 514792 or email
“Effective education is essential in tackling drug and alcohol misuse.” -Department for Health