How We Can Help
Advice, Information, and Support

We offer a wide range of advice, information, and support.
So contact us and let us know how we can help.

Monday to Friday, from 10 a.m. to 5 p.m.
Call – 01268 683431 or 01268 514792
Email –

  • Tailored 1-to-1 support to enable you to reach your goals. Sessions range from writing CVs and helping to look for employment to building confidence and improving your social skills. It’s about you and how we can best support your individual needs.

    Contact us to make an appointment.

  • Yellow Door is part of Canvey Food Bank. Food parcels are available from our Youth Hub for anyone of any age who is struggling financially. There is no referral process, simply come along and let us know what you need. Open Monday to Friday, 10am-5pm (Closed between 1-2pm.) Delivers are available for those shielding.

    Call 01268 683431 for more information.

  • Our staff can provide 1-to-1 support to young people needing career guidance or practical help accessing employment or training. From writing a CV to honing your interview skills. By taking the time to get to know you as an individual, we can help find what’s right for you.

    Contact us to make an appointment.

  • If you need help talking to someone in authority we are be happy to speak to them on your behalf.

  • We can help you to build-up the life skills needed to live independently. These may include;

    • Claiming benefits
    • Budgeting
    • Managing on a budget
    • Accessing community resources and services
    • Furnishing your accommodation
    • Accessing training, education and employment opportunities
    • Accessing key services such as decorators, plumbers, electricians
    • How to pay bills and rent
    • Relationships
    • Opening a bank account

    Contact us to make an appointment.

  • Budgeting involves keeping track of how much money you receive and how much you are spending. It can help you prioritise important things and cut back on others. It also helps you plan for the future. A good budget plan can stop you from getting into debt. Our workers can help you to draw up a budget and support you in developing other money management skills, maximising your income, and helping you reduce expenditure.

    Contact us to make an appointment.

  • You are very welcome to visit the Yellow Door Youth Hub to use our phone and access the internet in order to look for work, sort out bills, access benefits, etc.

  • Yellow Door Youth Hub is a distribution point for C-Card. The C-Card App allows quick, discreet, and free access to condoms for young people aged 16-24.

    The C-Card App is available for Android and Apple iOS from the respective App stores.

    Following a simple, secure registration process, users are presented with three short videos providing important information on consent and the law, reducing the risk of getting a Sexually Transmitted Infection (STI) and how to use a condom correctly.

    This is followed by a short quiz that tests understanding of the key information covered. Once the quiz is completed successfully users are able to collect free condoms from the Yellow Door Youth Hub using an in-app QR code.

Support finding work, training and education

Our advice and information workers can give you one-on-one support to help you connect with learning, training and work opportunities. You can access the internet for job searches, receive mentoring to set goals and discuss your ambitions, develop a CV, or hone your interview skills. Our workers can also offer support and advice to help find the right career for you.

Help with housing and homelessness

We do not provide accommodation but our workers can support you through the whole process of obtaining accommodation or sustaining your existing housing.
Our workers can help explain your situation to housing services and providers, when possible helping you remain in your property, supporting you to negotiate and pay rent arrears, deal with disrepair issues and supporting you with the eviction process.
They can also help you explore different housing options, explain your housing rights, look for accommodation in the private rented sector, negotiate with landlords, help you claim benefits and make referrals to specialist housing schemes.
Finally, when you find accommodation our workers can advise on your rights and responsibilities and help you with the life skills needed to sustained your tenancy.

Drug and alcohol advice, information and support

We can provide you with friendly and expert advice on drugs and alcohol. We can help you to understand the effects of using drugs and/or alcohol and support you to reduce your use if that is what you want. If a member of your family, parent or carer is abusing drugs or alcohol we can offer you help to understand and cope with their addiction. Our services are completely confidential and we will never share what you tell us without asking your permission first. That means you can tell us things without worrying about getting into trouble with your family, your school or other people. As well as one-to-one work, we offer a range of early intervention programmes in schools, youth clubs and helping young people to make informed and safer choices.
For advice and support with drugs and alcohol; contact us and ask for Lindsey.


Canvey Youth Project provides counselling in a confidential, non-judgemental setting. We offer weekly sessions where you can talk to your counsellor about what is on your mind and explore the difficulties you are experiencing. Each session lasts for 50 minutes. Counselling offers you the opportunity to discover more about yourself, explore different ways of looking at your life and enables you to find ways of coping.
To make an appointment call 01268 68331 or 01268 514792 or email or

Yellow Door Youth Hub

Benefits can be complicated and hard to understand, our advice and information workers can help you find out which benefits and how much you are entitled to. They can help you apply for them including helping you complete forms both on paper and online. They can speak to the benefits agencies on your behalf and help you with appeals and medical assessments.

Someone to talk to, someone who will listen

It doesn’t matter what is bothering you, Relationship issues, domestic abuse, family problems, debt, poverty…….. our  workers are here to listen and support you. Contact the Yellow Door and let us know how we can help.

Emotional & Behavioural Support

Our Emotional and Behavioural Support Service can offer you non-judgemental one to one weekly sessions where you can talk through any problems and help build your confidence and social skills.
To book an appointment call 01268 683431 or email

Youth Groups and Activities:
  • If you’re 11-18 and want to make a difference, get involved in our Young Volunteers group. Plan your own community projects and make like-minded friends. Every Wednesday, 5.30 to 7.30pm at Yellow Door Youth Hub.

    Any questions –

  • Youth Café for young people 11 to 18 open Fridays between 6 p.m. to 9 p.m. The Youth Café is somewhere you can relax and socialise. In addition to selling drinks and snacks, there are also various activities on offer including pool table, games, and PlayStation.

    For more information, call 01268 683431 or 01268 514792 or email

  • Dodgeball Coaching Monday 4 p.m. to 5 p.m.

    Table Tennis – Monday 5 p.m. to 6 p.m.

    Basket Ball Coaching – Wednesday 4 p.m. to 5 p.m. for young people 11 to 12 and 5 p.m. to 6 p.m. for young people 13 to 15

    At Yellow Door Youth Hub, Poplar Road, Canvey, SS8 7BN

    For more information or to book a place, text: 07925 669100 or email

  • QT Youth Club  for young people 11 to 18 Thursday between 5.30 p.m. to 7.30 p.m.  at Yellow Door Youth Hub, Poplar Road, Canvey, SS8 7BN. All kinds of arts and craft, games, pool, playstation, for more information call  01268 683431 or email

  • Hope Box is a FREE 4-week course to help identify what makes you stressed and how to deal with it. For young people 11 to 13, Hope Box is a self-care activity where you create your own hope box to fill with things that help you feel better. This course also provides young people with a chance to express themselves in a small group and a safe environment.

    To book a place call 01268 683431 or email

  • Next Level is Yellow Door’s performing arts group. We meet on Mondays between 6.30 p.m. and 8 p.m. at Yellow Door Youth Hub, Poplar Road, Canvey, SS8 7BN. during term time. Learn to sing, dance and act whilst you have fun and develop your confidence. The group is for young people between 11 and 18 and is Free.

    For more information, call 01268 683431 or 01268 514792 or email

  • Our Youth Workers are at  Waterside Skate Park, Somme’s Avenue, Canvey, every Tuesday between 4 p.m. and 6.00 p.m. If you are between 11 and 18, come and meet us for a drink and chat and take part in activities.

    For more information, call 01268 683431 or 01268 514792 or email

Supports Schools, Colleges and Youth Organisations:
Counselling in Schools

Yellow Door offers Counselling in Schools for a range of problems including family issues, bereavement, health, emotional issues, behavioural problems, and relationship issues. They are 50-minute sessions once a week. Our Counselling is delivered by a qualified BACP accredited Counsellors.
If you would like our service in your school please call us on 01268 683431 or email

Education workshop

For the past 10 years, Canvey Youth Project has been delivering effective education on alcohol and drugs in Schools, Colleges and Youth Groups. CYP workshops develop pupils’ knowledge, skills, attitudes and understanding about all drugs and alcohol. As part of your PSHE program, these workshops can help deliver quality drugs and alcohol education to children and young people with the aim of reducing the risks and harm associated them.
Canvey Youth Project can also offer one to one advice, support and counselling and targeted advice and support to smaller groups of children and young people who may already be misusing alcohol and drugs helping to minimize harm and reduce consumption.
Training can also be offered to increase Teachers and Youth Leaders knowledge.
For more information or book a workshop call 01268 683431 or 01268 514792 or email
“Effective education is essential in tackling drug and alcohol misuse.” -Department for Health